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Teaching Workplace-Relevant Soft Skills

Improve your jobseekers’ rates of hire, retention and advancement by cultivating the soft skills that your target employers most value in this 2-day course.

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About the Course

In Teaching Workplace-Relevant Soft Skills, participants learn how to design and deliver effective soft skill training that prepares jobseekers for the specific expectations and needs of target employers.

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What you will learn

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Accessible adult learning theory about how soft skills can be developed and enhanced in adults

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Collaborating with your target employers to define the employers’ required standard for the performance of a given soft skillset

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A method for sequencing microskill development that builds competency progressively, keeping learners engaged and motivated

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How to choose the most effective pedagogical methods for soft skill development in adults, and which methods to avoid

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How to break down your target employers’ desired soft skillset into required competencies and microskills

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A framework for using strengths-based coaching and opportunities for reflection to build your jobseekers’ mastery of the required soft skills

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How to identify the key soft skills your target employers are looking for in candidates

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Using contextualized assessment methods to determine a jobseeker’s current skill level

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How to contextualize activities, exercises and assignments to the workplace environment and your target employers’ priorities, producing the most relevant learning for your jobseekers

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Diverse ways to integrate contextualized practice and coaching opportunities into your employment and training program, so your jobseekers have many opportunities to repeat and refine their emerging soft skillsets

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What's included

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12 hours of training, delivered over 2 workshop days.

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Recordings of all live sessions

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Training that is highly participatory and engaging, focused on small group work and using adult learning principles

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A workbook that includes assignments, relevant readings and other materials to illuminate course content

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Access to a private online community with regular resources and free trainings, including exclusive monthly live Q+A calls

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A certificate of completion that enables you to proceed to Developing A Dual-Customer Program

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Course Outline

The principles of Andragogy and how they apply to adult soft skill enhancement and acquisition

Common approaches to soft-skill development that are not supported by evidence

Identifying key soft skills required for success in a given role, and defining the standards to which those skills need to be performed

Situational Learning, an evidence-based instructional approach for soft skill development

Authentic Assessment, a framework for determining an adult learner’s proficiency in a given skillset that is based on demonstrated competency

Methods and exercises for providing learners with Situational Learning opportunities

Scaffolding and the Zones of Proximal Development, frameworks for breaking skills down into competencies and microskills and sequencing learning accordingly

A framework for understanding how intentional repetition and strengths-based coaching can improve the efficacy of Situational Learning opportunities

Strengths-based coaching techniques for improving mastery, increasing self-awareness and maintaining motivation

Maximize Impact

Enroll your staff in a full pathway with implementation support to maximize impact.
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Foundations of Dual-Customer Approach + Workforce Systems Change
Employer and Industry Engagement for Dual-Customer Interventions
Skills for Dual-Customer Interventions
2-days
2-days
3-days
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Teaching Workplace-Relevant Soft Skills
Developing A Dual-Customer Program
Implementing with Support
2-days
3-days
6 months 
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Upcoming Sessions

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Teaching Workplace-Relevant Soft Skills is a 2-day course

(6 hours per day, up to 4 hours of independent work)

Teaching Workplace-Relevant Soft Skills can be taken as a standalone course, or as a follow up to Skills for Dual-Customer Interventions.

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Who should attend

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Frontline employment service practitioners including career and employment counsellors and job developers who have established relationships with local hiring employers

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Program developers, workshop facilitators, trainers, and other learning and development practitioners

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Managers of employment and training programs and practitioners