Employer and Industry Engagement for
Dual-Customer Interventions
Learn the skills and frameworks you need to identify which employers and industries in your region will be a good fit for dual-customer programming, and begin to build relationships with your target employers in this 2-day course.
About the Course
In Employer and Industry Engagement for Dual Customer Interventions, participants will use evidence-informed frameworks to choose an industry and select an employer partner, and will learn skills for approaching and building relationships with their target employers. After successful completion of Employer and Industry Engagement, participants will be equipped to develop a dual-customer program that produces strong outcomes for employers.
What you will learn
What the evidence about successful interventions suggests you should look for when considering which industries to target for dual-customer programming
How to create a shortlist of potential industries to explore targeting, and analyze how a Dual-Customer approach could be a good fit for these industries
How to prototype value propositions for employer engagement and early conversations
How to find and analyze labor market information about your local area
The key features of a partnership-based approach to working with employers
Best practices for engaging employers
How to use the labor market information you find to identify gaps in the local workforce system and pain points that employers are facing
Elements and practices of using a partnership approach
How to troubleshoot common barriers that can arise in employer engagement
What's included
12 hours of training, delivered over 2 days
Recordings of all live sessions
Training that is highly participatory and engaging, focused on small group work and using adult learning principles
A workbook that includes assignments, relevant readings and other materials to illuminate course content
Access to a private online community with regular resources and free trainings, including exclusive monthly live Q+A calls
A certificate of completion that enables you to proceed to Employer Engagement for Dual-Customer Interventions
Maximize Impact
Enroll your staff in a full pathway with implementation support to maximize impact.
Foundations of Dual-Customer Approach + Workforce Systems Change
Employer and Industry Engagement for Dual-Customer Interventions
Skills for Dual-Customer Interventions
2-days
2-days
3-days
Teaching Workplace-Relevant Soft Skills
Developing A Dual-Customer Program
Implementing with Support
2-days
3-days
6 months
Upcoming Sessions
Who should attend
Frontline employment service practitioners including career and employment counsellors and job developers interested in scoping and the early stages of initiating a dual-customer program with local employers
Researchers focused on local economic development and workforce systems
Managers of employment and training programs and practitioners