Practical Tools for Client Success
A 4-day intensive course of tools and practices to support clients to effectively and sustainably move towards their employment goals by fostering and building secure connection, confidence and motivation.
About the course
In Practical Tools for Client Success, practitioners will learn to deliver a practical series of evidence-based tools and methods to support clients to effectively and sustainably move towards their employment goals by fostering and building secure connection, confidence and motivation.
What you will learn
Building secure-based client relationships
Cognitive Behavioural Therapy methods to build client self-awareness and disrupt negative behavioural patterns
About executive function and the effects of toxic stress
Methods to build motivation and social-emotional skills
Tools and practices that enhance executive function and increase resilience
Tools that build clients’ self-efficacy and positive self-image
What's included
4-days of live lessons learning how to use tools and frameworks with clients and in the design of your work
Recordings of all facilitated sessions (available for 6 months after the training)
A participant workbook including exercises and tools
Access to a private online community with regular resources and free trainings, including exclusive monthly live Q+A calls
Experience applying the tools between workshop sessions via take-home assignments
Digital Badge and Certificate
Course Outline
The Secure Base Model, a framework for optimizing relationships of leadership, coaching and mentorship
A strengths-based approach to goal setting and action planning
Executive Function and the Core Capabilities of Executive Function, a framework for understanding which skills to target in order to help your clients achieve traction on their goals
Practices for building positive attachment and rapport
An evidence-based approach to recovering from setbacks
Self and Co-regulation, frameworks to understand how clients can stay in their optimal learning zone while pursuing their goals
Tools to interrupt negative and self-sabotaging patterns
Self-Determination Theory, a framework for building motivation
Maximize Impact
Enroll your staff in a full pathway with implementation support to maximize impact.
Trauma Informed Practice in Workforce Development
Practical Tools for Client Success
Implementing
with Support
7-weeks
4-day intensive
6 months
Upcoming dates
Practical Tools for Client Success is a 4-day
intensive course
(6 hours per day)
The 4 days are split as 2 day delivery periods to support application between sessions.
It is strongly recommended that practitioners complete Trauma-Informed Practice in Workforce Development before completing Practical Tools for Client Success.
Full participation each day is required for certification.
Who should attend
Frontline employment service practitioners including career and employment counsellors and job developers
Program developers, workshop facilitators, trainers and other learning and development practitioners
Managers of employment and training programs and practitioners